These General Conditions regulate online Purchase www.anchessports.com use web site belonging to an entity with Anches Sports SL. CIF B90114471 , and address for notification purposes in Pol. Ind. Quinta de Machado, nave 5, CP: 41400 Écija (Sevilla) and any person who makes a purchase through this website .
Using www.anchessports.com and subsequent purchase thereof, in any case presupposes adherence to the Terms and Conditions of purchase by the customer .
Using our website
As a user / customer to our website and make use of it , will:
Visit our website for personal purposes only , in order to make inquiries or orders.
Do not use false or fraudulent conduct that may result in harm to other users or Anches Sports, in these cases we can cancel your order.
Prices and payment
The prices of our products include Value Added Tax ( VAT ) , indicating its value in euros.
Before confirming your order , you will see broken down on the shopping cart taxable income plus VAT, to which we must add the shipping charges as described in the " Shipping and Delivery " .
Prices will be those that are observed on the web , unless otherwise error , in which case the customer will be informed prior to shipment of your order , which , you can cancel the order or re- confirm the amended price.
The price of our products does not include assembly, may be hired separately.
We reserve our right to modify on the web price items as often as necessary .
Please contact us by telephone on the price of orders Canarias , Ceuta , Melilla, or countries other than Spain and Portugal (peninsula).
Once all the items you want in your shopping cart may be, are the steps to follow:
- Click " Confirm"
- Validate all your data (personal information , billing address , shipping address ) .
- Choose the method of payment ( Paypal , bank transfer or credit card or debit card ) .
- If you're satisfied, click " confirm order " .
If the bank does not authorize the payment of your order , we are not responsible for such action or delays in delivery.
Except out of stock, available products are displayed on the website if we do not have any products in your order , we will inform you , in which case you may cancel the order or modify it.
The price of our products does not include assembly, may be hired separately.
Shipping and Delivery
The conditions of shipment and delivery whenever a country outside the peninsula of Spain and Portugal, shall be agreed mediantes phone number +34 954024018 or by email [email protected].
Contact us, we will inform you.
Anches Sports offers its customers a guarantee of three years on the products having manufacturing defect or abnormality is not caused by the use thereof, provided the customer retains proof of purchase and the product has not been altered or modified by client .
The computation of the three years begin to run from the date of receipt of your order .
First question between the parties , we will be as provided in the Consumer Law (Royal Decree 1/2007 of 16 November) .
The Castilian and English are the languages present in our website can find all relevant information in both languages.
Right of withdrawal.
As provided for in consumer law, you as a consumer and user can exercise your right of withdrawal within the period established by law and in accordance with the same as follows:
The consumer and user will have a period of fourteen working days to exercise the right of withdrawal, which will be counted from the receipt of the good that is the object of the contract.
We make use of art. 108 of the revised text of the General Law for the Defence of Consumers and Users, so that these consumers/users will have to bear the cost of returning their order, when making use of their right of withdrawal.
For these purposes, the place of fulfilment shall be considered to be the place where the consumer and user has received their order.
We make use of the exception provided for in art. 103 paragraph c) of Royal Legislative Decree 1/2007, no withdrawal can be made in the case of articles made according to the specifications of the consumer / user or are clearly personalized.
To exercise the right of withdrawal, the consumer/user must contact our customer service by email ([email protected]) or telephone (+34 954 024 018).
You must send us the product for its return, presenting the proof of purchase. The article must be returned in the same form in which it was received, i.e. with its original packaging, the documentation it contains, with all its accessories and without any type of damage. In the event of failure to comply with the above, the amount to be paid to the Customer for the return of the product will be reduced by the corresponding amount.
The refund of the amount paid by the customer, including shipping costs, will take place through the same payment method used by the user, unless the consumer has expressly provided otherwise and provided that the consumer does not incur any costs as a result of the refund. The refund shall be effective within a maximum period of 14 calendar days, and Anches Sports as seller may withhold the refund until it has received the goods, or until the consumer and user has provided proof of return of the goods, whichever condition is met first.
If at the time of receiving your order you consider that there is any anomaly in it, you must let the courier know and state it in the delivery note, as well as you must contact us by phone at 954024018 - 675 470 785 or by email [email protected] within 24 hours.
Returns of defective products.
If the time for receiving your order considers that there is an anomaly in itself should let you know the messenger and include it on the delivery note , as you must contact us within 24 hours.
If you believe the product has a manufacturing defect , you should contact us immediately after delivery , within 24 hours.
You must provide proof of purchase, we will proceed to the collection of the product .
According to law, the majority of communications be in writing . We will contact you by email to send you information regarding your order .
So you as a customer / user, unless otherwise provided , most agree to receive communications via email.
Anches Sports is not responsible for any damages that may cause damage to the network (viruses , loss of data ...) .
As well as the availability of products in the store, we will continuously monitor the stock of it, although we can not be responsible for OOS , so do not have a contractual nature.
Transfer of rights and obligations
The user / customer may not assign and / or transfer a contract or the rights and obligations relating to these Terms and Conditions or to the purchase of products and / or services through the Web Site, without the prior express written authorization from Anches Sports.
Anches Sports may assign and / or transfer freely at any time without the consent of the user / client rights and obligations under these Terms and Conditions or to the purchase of products and / or services through the Web Site.
Each provision of these Terms and Conditions shall be construed separately , in any case together. Any term or condition to be invalid , void or unenforceable shall be separated from the rest of the Terms and Conditions shall not affect the remainder.
Right to change conditions
We keep our right to add , modify or delete the terms and conditions as we deem necessary , provided the new changes being visible on our website , you accept such changes if you continue to use our site.
Data Protection Clause
In accordance with the Regulation (EU) 2016/679, General Data Protection Regulation (GDPR) and its implementing regulations, Anches Sports, in compliance with the provisions of said law, will guarantee and protect, concerning the process of personal data, public freedoms and fundamental rights of natural persons, and especially their honor and personal and family privacy.
Anches Sports informs all website users who provide or will provide their personal data, that these will be incorporated into a file owned by Anches Sports SL, with CIF B90114471 and address at Pol. Ind. El Limero Av. Jerónimo de Aguilar nº 21, ZIP: 41400 Écija (Seville).
These data will be processed by Anches Sports in order to attend and inform users about our products and services through emails or phone calls, as well as to make possible the fulfillment of the sales contract or any other administrative and / or commercial action.
As a user, you can at any time make use of your right of access, rectification, cancellation and opposition of your data, by contacting our email address [email protected] or by postal mail to the address: Pol. Ind. El Limero Av Jerónimo de Aguilar nº 21, ZIP: 41400 Écija (Seville). Specifying in the subject of the email: Client LOPD.
A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, among others.
Cookies are only associated with an anonymous user and their computer / device and do not provide references that allow personal data to be revealed. Only users who complete the registration process or have logged in with their access data will be able to access personalized services adapted to their preferences according to the personal information provided at the time of registration and stored in the cookie of your browser.
You can access your browser settings at any time to modify and / or block the Cookies installation sent by the websites, without preventing access to the content. However, the quality of Services may be affected.
What are the different types of Cookies that we use ?
• Session Cookies, when the User leaves the website or closes the browser, that is, they are active for the duration of the visit to the website and therefore are deleted from our computer when leaving it.
• Permanent Cookies, they expires when the purpose for which they are used is fulfilled or when they are manually deleted. They have an erasure date and are normally used in online purchase process, customizations or in the registry, so that we do not have to constantly enter our password.
On the other hand, depending on who is the entity that manages the domain from which the cookies are sent and treats the data obtained, we can distinguish between own and third-party cookies.
• Own Cookies are those Cookies that are sent to your computer and managed exclusively by us for the best functioning of the Website. The information we collect is used to improve the quality of our service and your user experience.
• If you interact with the content of our Website, third-party cookies may also be set (for example, by pressing social media buttons or viewing videos hosted on another website), which are those established by a different domain of our Website. We cannot access the data stored in the cookies of other websites when you browse the aforementioned websites.
How can you modify or disable your cookies settings?
You can allow, block or delete the cookies installed on your computer by setting your Internet browser options. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:
- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Safari para IOS (iPhone y iPad)
- Chrome para Android
Shall apply Spanish law under the general conditions of sale.